FlexxCore Technology Solutions

About Flexxcore

We are an exciting start up Technology Company that partners with businesses by aligning their business needs with the right technology tools which lead to a more collaborative work flow, reduced IT costs and improved security.

Can you picture yourself working here… We boast a professional office space in the heart of downtown Red Deer that fosters an open and collaborative culture in a creative working environment.  Close to all the down town amenities, we share the 12-story Stantec Executive Place with other local professional offices; we even have own door man to greet you. We post all open positions below.

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Open Position – Help Desk Specialist

The Position

FlexxCore Technology Solutions is looking for an IT support Technician to join our growing team in Red Deer Alberta. We are a Red Deer based company providing IT support, software development and managed services. We are looking for a highly motivated team player with excellent communication skills and strong technical ability.

Duties and Responsibilities

This role will be responsible for, but not limited to, the following:

  • Installing, configuring, maintaining, supporting, repairing and optimizing servers, storage, hardware and software in both on local and cloud hosted environments
  • Provide troubleshooting services including “Help Desk” and repair services
  • Review and analyze incoming incidents/requests for change or problems, assess the severity/urgency, determine action priority, and develop resolution plans
  • Providing project support and coordination on small to medium sized technology projects
  • Act as link between end users and higher level support

Required Skills, Experiences, and Abilities

  • An undergraduate degree or diploma in Information Technology, Computer Sciences, or another related field.
  • Experience with infrastructure technologies including server (Microsoft), implementations, upgrades, migrations, repairs and troubleshooting, networking (Cisco/HP), and cloud, administer both LAN & WAN’s
  • Demonstrated customer service skills.
  • Solid knowledge of IT systems and applications with the ability to troubleshoot and repair issues.
  • Must have a desire to work in a fast-paced environment with flexibility and adaptability to changing priorities.
  • Ability to work collaboratively with a focus on attention to detail and communication of expectations.

Notes

  • Formal office hours are Monday – Friday, 8 a.m. – 5 p.m.; however, some flexibility will be required (and given appropriately). This may include occasional evening/weekends
  • Position requires own reliable transportation to be used daily, valid insurance, clean drivers abstract, must be able to provide RCMP Criminal Employment Check
  • Preference will be given to applicants with Microsoft MSP or MSCE Certification

Closing date for this position is July 28, 2017.

Please send cover letters and resumes to akomarniski@flexxcore.com

Only those invited into the recruitment process will be contacted. Thank you.